I want to take a moment to sincerely thank you for the incredible support you provided to my practice during a time of real need. When we were transitioning from a billing process that wasn’t up to standard, you stepped in with grace and strength… From the bottom of my heart, thank you. Though I did not have as much face-to-face time with you as my manager, the moments we did share revealed your genuineness, caring spirit, and commitment to helping those of us still grinding it out independently. You have shown me what it means to care for the “little guy” and that is something I will never forget.